When you visit our website, information is collected about you, which is used to customize and improve our content and to increase the value of the advertisements displayed on the site. If you do not want information to be collected, you should delete your cookies ( see instructions ) and refrain from further use of the website. Below we have elaborated on which information is collected, its purpose and which third parties have access to it.

COOKIES
The website uses "cookies", which are text files that are saved on your computer, mobile phone etc. accordingly for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain harmful code such as virus.

It is possible to delete or block cookies. See instructions: delete or block cookies .

If you delete or block cookies, advertisements may become less relevant to you and appear more frequently. You can also risk that the website does not function optimally and that there is content that you cannot access.

The website contains cookies from third parties, which to varying extents may include:

https://shopify.com
https://google.com
https://facebook.com
https://instagram.com
https://linkedin.com
https://cloudflare.com

PERSONAL INFORMATION

IN GENERAL

Personal information is all kinds of information that can be attributed to you to one extent or another. When you use our website, we collect and process a number of such information. This happens e.g. by general access to content if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, otherwise use services or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographic location, and which pages you click on (interests). To the extent that you give explicit consent to this and enter the information yourself, the following are also processed: Name, telephone number, e-mail, purchase history, address and payment information. This will typically be in connection with purchases.

SECURITY

We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.

At Cocohagen, we take confidentiality very seriously and we therefore have internal workflows to ensure that we protect our customers' privacy. When you shop at Cocohagen, you accept that we may use your personal data in connection with your order. This means that all employees at Cocohagen have access to see your name, telephone number. and email address. This is used, for example, if we have to look up your order or if you have questions about your order and we therefore need to enter it. In addition, your information is on your invoice, which is used in our warehouse to pick the goods.

If you have entered your email address or telephone number, you accept that you may be contacted by newsletter or SMS. You can always contact us at cocohagen@cocohagen.dk to have your data deleted.

When you use our website, you accept our personal data policy and the use of cookies by accepting the cookie consent box on the website.

PURPOSE

The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, and to be able to provide the services you have requested, such as e.g. to send a newsletter. In addition, we use the information to optimize our services and content.

PERIOD OF STORAGE

The information is stored for the period of time permitted by law, and we delete it when it is no longer necessary to fulfill the stated purposes. The period depends on the nature of the information and the background for storage. It is therefore not possible to specify a general time frame for when information is deleted, but we can provide the following:

At your request, we will delete your personal information.

Purchase information and delivery information are stored for a maximum of 5 years after the purchase has taken place in accordance with accounting legislation.


TRANSFER OF INFORMATION

Data about your use of the website, which advertisements you receive and possibly clicks on, geographic location, gender and age segment, etc. are passed on to third parties to the extent that this information is known. You can see which third parties are involved in the section on "Cookies" above. The information is used for advertising targeting.

We also use a number of third parties to store and process data. These only process information on our behalf and may not use it for their own purposes. GLS/Post Nord is e.g. some of the third parties we use in connection with your order. This is so that you can track your order when it leaves Cocohagen.

Dissemination of personal data such as name and e-mail etc. will only take place if you give consent to it. We only use data processors in the EU or in countries that can provide your information with sufficient protection.

INSIGHTS AND COMPLAINTS

You have the right to be informed about which personal data we process about you. You can also object to the use of information at any time. You can also revoke your consent for information about you to be processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: cocohagen@cocohagen.dk

If your processing is based on your consent, you can revoke your consent at any time. If you withdraw your consent, this does not affect the lawfulness of the processing that took place before withdrawal.

If you want to complain about our processing of your personal data, you also have the option of contacting the Danish Data Protection Authority, but we always encourage you to contact Cocohagen first so that we can assess the case and ensure that your rights are fulfilled.

PUBLISHER

The website is owned and published by:

THE COCOA GARDEN
CVR 37242365
Humlebæk Strandvej 71
3050 Humlebæk
Phone: +45 5122 3364
Email: cocohagen@cocohagen.dk